Suppose you are having a busy time at the office just when an email pops in which says something about an upcoming meeting. You recall the previous discussion of the meeting topic and look for the last MoM file in a mail thread. You also need to find the presentation which was sent by your secretary on another thread. Suppose this is happening frequently enough and as you look through your piled up inbox, you wonder if there were some efficient way to do this which could save your time; something that required fewer efforts.
The board directors of Cleartrip were facing the same problem above and the problem-solving folks there decided to do something about it.